Here’s a **Refund Policy** that includes details for digital products and hosting services:

—

**Refund Policy for Digital Products and Hosting Services**

At **SastaWeb**, we value our customers and aim to provide high-quality digital products and hosting services. We understand that situations may arise where a refund is necessary. This **Refund Policy** outlines our terms and conditions regarding refunds for digital products and hosting services.

### **1. Digital Products Refund Policy**

Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded, accessed, or activated. However, the following exceptions apply:

– **Defective or Malfunctioning Digital Products**: If you encounter a technical issue or defect that prevents you from using the digital product as intended, please contact us within **[X] days** of purchase for assistance. If the issue cannot be resolved, a refund may be issued.
– **Product Not as Described**: If the digital product does not meet the description provided on our website, you may request a refund within **[X] days** from the date of purchase.

To request a refund for a digital product, please contact us at **[insert email address]** with the following information:
– Your order number or transaction ID
– A description of the issue with the product
– Any supporting documentation or screenshots

Refunds for digital products will be reviewed on a case-by-case basis.

—

### **2. Hosting Services Refund Policy**

We offer hosting services with a money-back guarantee under the following conditions:

– **30-Day Money-Back Guarantee**: If you are not satisfied with our hosting services within **30 days** from the date of purchase, you may request a full refund. This guarantee only applies to hosting plans and does not apply to domain registration, add-ons, or third-party services.
– **Cancellation**: If you decide to cancel your hosting account after the **30-day period**, no refund will be provided. However, you can cancel your service at any time, and no future charges will be applied.
– **Refund Eligibility**: To be eligible for a refund, your hosting account must not have violated our terms of service, including any misuse or abuse of our platform.

To request a refund for hosting services, please contact us at **[insert email address]** with the following details:
– Your hosting account details
– Reason for requesting a refund
– Any relevant supporting information or documentation

Refund requests for hosting services will be processed within **[X] business days** after submission.

—

### **3. Non-Refundable Items**

Certain items or services are non-refundable, including but not limited to:

– Domain registration or transfer fees
– Third-party services or add-ons purchased through the platform
– Hosting services after the **30-day money-back guarantee** period has expired
– Any digital products that have been downloaded, activated, or accessed

—

### **4. Refund Processing Time**

Once your refund request is approved, it may take up to **[X] business days** to process, depending on the payment method used. Refunds will be issued to the original payment method.

—

### **5. Changes to the Refund Policy**

We reserve the right to modify, update, or change this refund policy at any time without prior notice. Any changes will be reflected on this page. Please review this policy periodically for updates.

—

### **6. Contact Us**

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

**Email**: [insert email address]
**Phone**: [insert phone number]
**Address**: [insert physical address, if applicable]

—

This refund policy is specifically tailored for digital products and hosting services, but you may need to adjust it further based on your business needs or additional services. If you’re unsure, it’s always a good idea to seek professional legal advice to ensure compliance with relevant laws and best practices.